Travel CRM · agencies · tour operators · DMCs
Run your whole travel business, from enquiry to invoice.
Leads, itineraries, bookings, GST invoices, WhatsApp, payments, your team and your website — Travel Terminal replaces the spreadsheets and half-a-dozen apps travel companies duct-tape together. Purpose-built for the trip business.
Plans from ₹199/month · 0% commission on your bookings · no card to start
Who it's for
Three kinds of travel business, one system
Whether you sell the same trek on fifty dates or a different honeymoon to every couple, the booking ends up in the same place, with the same people working on it.
Group and trek operators
You run one trip across many dates and need to know exactly how many seats are left on each.
- Departures and batches with live seat counts
- Online booking from your own website
- Coordinators, transport and hotels per batch
Agencies and DMCs
Every trip is quoted to order. Speed and a good-looking proposal win the booking.
- Day-wise builder with your margin built in
- Branded PDF or web proposal, then one-click to booking
- Sub-agent portal with its own pricing and ledger
Teams that sell on chat
Most of your enquiries arrive on WhatsApp, and leads get lost in someone's personal phone.
- One shared inbox on your business number
- Every chat becomes a lead with an owner
- Broadcasts and approved templates for follow-ups
The platform
Every part of a travel business, in one place
Ten modules that already speak to each other — an enquiry becomes an itinerary, a booking, an invoice and a paid trip without ever leaving the platform or re-typing a thing.
Lead CRM
Capture enquiries from every channel, auto-assign to agents, add your own lead fields, and keep a full timeline with follow-up reminders so nothing goes cold.
Itinerary Builder
Day-wise plans with hotels, activities, batches and pricing. Send a polished, branded itinerary in minutes instead of rebuilding one in Word every time.
Bookings & Trips
Turn a confirmed quote into a live trip — resources, costing, an operations sheet and departure management, all in one place your ops team actually uses.
Invoicing & Payments
GST invoices, credit notes and a vendor ledger, with online collection through PayU and built-in payment verification so you always know what's actually paid.
WhatsApp Suite
A two-way inbox, broadcast campaigns, automated flows and approved templates — over the Meta Cloud API or a self-hosted Evolution engine. Where your customers already are.
HRMS & Payroll
Attendance, leave, work-from-home, regularisation, payroll and banking. Run your team without buying a second system that never talks to your CRM.
B2B Agent Portal
Give sub-agents their own login to quote, book and settle — with a shared ledger and downloadable statements, so your agent network runs itself.
Website Builder
Launch a branded booking website on your own domain. Pick a template, set your colours, connect analytics and publish — no developer, no wait.
Reports & Dashboards
Company, sales, finance, lead and employee dashboards that answer the only question that matters each morning: what's working today, and what isn't.
AI Itineraries
Draft a complete day-wise itinerary from a short prompt, then fine-tune the details — powered by Claude, so your consultants spend time selling, not typing.
One record, every desk
How a booking moves through your team
Sales, operations, finance and the owner all work on the same booking. Nobody re-types what someone else already entered.
- Sales
An enquiry comes in
From WhatsApp, your website, an ad or a walk-in, it lands in one shared pipeline instead of one person's phone.
- Sales
The lead gets an owner
It's assigned automatically and keeps its source, its chat and every follow-up on one timeline.
- Sales
A quote goes out
A fixed departure with a seat on hold, or a custom itinerary priced with your margin and sent as a branded proposal.
- Operations
The trip gets built
The approved quote becomes a booking with travellers, hotels, transport and vendors on its operations sheet.
- Finance
The money is matched
A GST invoice and payment link go out. Collections are verified and tied back to the booking and the salesperson.
- Owner
The owner sees the day
Dashboards show leads, bookings, cash collected and cash still due, without asking anyone for a spreadsheet.
A closer look
The detail behind each stage of a trip
The same enquiry moves from a lead to a paid, operated trip — here's what each part actually does for your team.
Sales & leads
Sell more, chase less
Every enquiry lands in one pipeline, assigned to the right agent, with the whole history one click away — so your team follows up instead of hunting through inboxes.
- One inbox for web forms, WhatsApp, calls and walk-ins.
- Auto-assignment by destination, source or round-robin.
- Custom fields and stages that match how your team sells.
- Reminders and tasks so no hot lead ever goes cold.
- A full timeline of every call, message and quote per customer.
Itineraries & proposals
Quote in minutes, not hours
Build a day-wise plan with hotels, activities and transfers, price it live, and send a branded proposal your customer can open on their phone — then reuse it next time.
- Day-wise builder with hotels, activities, transfers and inclusions.
- Fixed departures and batches with live per-person pricing and markup.
- Branded PDF or a shareable web proposal in a click.
- Reusable templates your whole team can pull from.
- Draft with AI, then fine-tune — powered by Claude.
Operations & money
From confirmed to collected
A confirmed quote becomes a live trip with vendors, an ops sheet and a GST invoice — collected online and reconciled — while WhatsApp keeps the customer in the loop.
- Quote → trip with resources, vendors and an operations sheet.
- One-tap vendor confirmations — no more phone tag.
- GST invoices, credit notes and a full vendor ledger.
- Online collection via PayU with automatic payment verification.
- WhatsApp updates at every step, from your number.
How it works
From sign-up to first sale, without the setup slog
Onboarding is a route we fly with you — most teams are quoting real trips within a day.
Launch
We spin up your workspace on your own subdomain — or your custom domain — in minutes. Nothing to install.
Make it yours
Add your logo and colours, connect your SMTP, PayU and WhatsApp, and invite your team with the right roles.
Sell & operate
Enquiry → itinerary → booking → invoice → payment, one clean flow, with WhatsApp at every step.
Grow
Open a B2B agent channel, run campaigns, manage your team's HR, and publish your public booking site.
Why Travel Terminal
A CRM that already knows how travel works
Generic CRMs understand contacts and deals. Travel is itineraries, batches, departures, DMC costing, agents and GST — so we built for that from the ground up.
Built for travel, not adapted to it
Itineraries, batches, departures, DMC workflows and B2B agents are first-class features — not fields you bolt onto a sales tool.
WhatsApp where customers already are
Native two-way chat, campaigns and automated flows — not an email afterthought your travellers ignore.
Your brand, your domain
White-label from day one. Your customers see your logo on your domain — they never once see us.
Your whole team, one bill
HRMS and payroll are included, so operations and HR live in one place instead of two systems that never reconcile.
Your own integrations
Bring your SMTP, payment gateway, storage and WhatsApp. Your data and your credentials stay yours, per company.
Made for India, ready for the world
GST invoicing and INR-first pricing out of the box, with multi-currency and custom domains when you scale.
Pricing
Pay for your team, not for your bookings
Flat monthly plans, no commission on any booking, and every plan includes everything in the one before it. Start with a 14-day free trial on any plan.
Solo
Everything you need to quote, book and invoice on your own.
- Lead CRM and follow-ups
- Custom itineraries and proposals
- Fixed departures and batches
- Bookings and trip operations
- GST invoices and payment links
Starter
Your own booking website, and no cap on leads.
Everything in Solo, plus:
- Booking website on your domain
- Online booking and payments
- Blog and landing pages
- Hotel and vendor library
- Financial reports
Growth
WhatsApp, agents, vendors and HR, so the whole team works in one place.
Everything in Starter, plus:
- WhatsApp inbox and campaigns
- B2B agent portal
- Vendor ledger
- HRMS, attendance and payroll
- Google and Meta ads reports
Pro
Every module, with AI itinerary drafting for your consultants.
Everything in Growth, plus:
- AI itineraries, powered by Claude
- Recruitment and careers page
- 50 GB of file storage
Custom
More than 25 users, more than one brand, or only some modules? Pick the modules and seats you need and pay for those.
Compare every plan
| Feature | Solo | Starter | Growth | Pro |
|---|---|---|---|---|
| Team and limits | ||||
| Users | 1 | 3 | 10 | 25 |
| New leads a month | 200 | Unlimited | Unlimited | Unlimited |
| File storage | 1 GB | 5 GB | 20 GB | 50 GB |
| Branches, roles and permissions | ✓ | ✓ | ✓ | ✓ |
| Sell | ||||
| Lead pipeline, auto-assignment and reminders | ✓ | ✓ | ✓ | ✓ |
| Custom itineraries and branded proposals | ✓ | ✓ | ✓ | ✓ |
| Fixed departures and batches | ✓ | ✓ | ✓ | ✓ |
| WhatsApp shared inbox | — | — | ✓ | ✓ |
| WhatsApp broadcasts and templates | — | — | ✓ | ✓ |
| B2B agent portal | — | — | ✓ | ✓ |
| AI itinerary drafts | — | — | — | ✓ |
| Operate | ||||
| Bookings and operations sheet | ✓ | ✓ | ✓ | ✓ |
| Hotel and vendor library | — | ✓ | ✓ | ✓ |
| Vendor ledger | — | — | ✓ | ✓ |
| International desk | — | — | ✓ | ✓ |
| Knowledge base | — | — | ✓ | ✓ |
| Money | ||||
| GST invoices and credit notes | ✓ | ✓ | ✓ | ✓ |
| Online payment links | ✓ | ✓ | ✓ | ✓ |
| Financial reports | — | ✓ | ✓ | ✓ |
| Website and marketing | ||||
| Booking website on your domain | — | ✓ | ✓ | ✓ |
| Blog and landing pages | — | ✓ | ✓ | ✓ |
| Google and Meta ads reports | — | — | ✓ | ✓ |
| Careers page and recruitment | — | — | — | ✓ |
| Team | ||||
| HRMS, attendance, leave and payroll | — | — | ✓ | ✓ |
FAQ
Travel CRM questions, answered
What is a travel CRM?
A travel CRM is software that runs a travel business end to end: enquiries and leads, itineraries and quotes, bookings, GST invoicing and payments, and customer communication over channels like WhatsApp. Travel Terminal does all of this in one platform, purpose-built for travel agencies, tour operators and DMCs.
Is Travel Terminal right for tour operators and DMCs?
Yes. Itineraries with batches and departures, operations sheets, vendor ledgers and a B2B agent portal are designed for tour operators, DMCs and destination specialists — not just retail travel agents. If you build multi-day trips and work with sub-agents, it fits.
Can I use my own domain and branding?
Absolutely. Every workspace is white-label. Run your CRM and your public booking website on your own domain with your logo and colours — your customers never see Travel Terminal anywhere.
Does it support WhatsApp?
Deeply. You get a two-way WhatsApp inbox, broadcast campaigns, automated flows and approved message templates, working over the official Meta Cloud API or a self-hosted Evolution engine — whichever suits your volume and budget.
Can I raise GST invoices and collect payments online?
Yes — GST-compliant invoices, credit notes and a vendor ledger, with online collection through PayU and built-in payment verification, so your books and your bank always agree.
Can one system handle fixed departures and custom trips?
Yes. Fixed departures with batches and seat counts, and custom itineraries quoted to order, sit in the same booking list, so operations and finance work the same way for both.
How much does Travel Terminal cost?
Plans start at ₹199 a month for one person and go up to ₹7,999 a month for a team of 25, plus GST. Yearly billing gives you two months free. Larger teams and multi-brand setups get a custom plan.
Do you take a commission on my bookings?
No. Customer payments go straight to your own payment gateway account at the gateway's normal rate. Travel Terminal charges a flat plan fee, whatever you sell.
What happens when Solo reaches 200 leads in a month?
New leads can't be added until the 1st of the next month, or you can upgrade to Starter, which has no lead limit. Your existing leads, bookings, invoices and payments keep working.
Can I change or cancel my plan?
Yes, anytime. Move up or down a plan, or cancel, by writing to hello@travelterminal.in.
What if a subscription payment fails?
Invoices are due 15 days after they're issued, and your workspace stays open while you sort it out. We only pause a workspace after several billing cycles go unpaid.
How is it different from a generic CRM like Zoho or HubSpot?
Generic CRMs understand contacts and deals. Travel Terminal understands itineraries, batches, departures, DMC costing, B2B agents, travel invoicing and even your team's HR — the real shape of a travel business — so you're not bending a sales tool to fit an industry it was never built for.
Get started
See it with your own trips
Send us one season's departures or a recent custom quote, and we'll walk you through it in a live demo, from enquiry to paid invoice. Or start a 14-day free trial now.